Let’s take another look at Cost Rental as an example:

When a Cost Rental home becomes available, it is advertised by the Approved Housing Body, local authority or LDA, depending on which organisation is administering the scheme.

The organisation managing the application process (via a lottery or first come, first served system) has to ensure that the process is fair and transparent. Applicants should be updated with the status of their application. Documentation and communications must be carefully managed.

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